This week, Matt Spivey returns (solo this time). He’s now CIO of Lakeview Veterinary Group and executive director of CIOs Against Cancer, Michigan chapter. He shares what it’s like to bring order to a business that grows by acquiring dozens of independent clinics, each with its own way of doing things. Along the way, he explains how he translates “blinking light” tech talk into business outcomes executives care about, and why his team spends time working the front desk. We also dig into where AI is showing up in an animal hospital, and Matt shares how his group has raised nearly $600,000 for cancer research. Then we ask Matt to build his dream team of people who could make any company a success, no matter what it sells. Plus, we announce the return of an IT in the D tradition we haven’t done in years.